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Saudad

These are the companies that process personal data for Saudad, which ANDGINJA DIGITAL SERVICES, LDA runs. Each one processes it only to provide its service to us, under its data protection terms. Our privacy policy says what we collect and why, and our data processing agreement covers personal data you store for your business.

We will update this page at least 30 days before we add or replace a sub-processor, and email account holders about the change. Questions about this list: andre@andginja.com.

The list

Sub-processorWhat it does for SaudadPersonal data involvedWhere
Hetzner Online GmbHThe server Saudad runs on: the website, the agents’ connection point, the databases holding accounts and memories, the job scheduler, the visit counter for the public pages (PipeTrace, our own), and the temporary files of backups being made. The server is shared with other services we run, each in its own containersEverything Saudad holds: account data, sessions, memories and notes, connection records, billing statusData centre in Nuremberg, Germany. No transfer outside the European Economic Area
Cloudflare (proxy, DNS, network security)Runs the saudad.ai domain; every request from browsers and agents passes through Cloudflare’s networkIP addresses, request headers and the content of requests and responses in transit, including memory text and email addressesCloudflare’s global network, including the United States
Cloudflare (R2 storage)Stores the nightly backups and people’s exportsBackups of every database and exports of memories, all encrypted before upload with keys Cloudflare does not holdCloudflare’s network
OpenAIEmbeddings: turns text into numbers so search works by meaning. No chat model is usedThe text of memories and notes, and search queriesUnited States
ResendSends Saudad’s emails: sign-in codes, invites, “tell me when it’s ready” confirmations, and billing notices once paid plans openEmail addresses and the content of those emailsUnited States
Google (Google Workspace)Hosts our email at andginja.com and saudad.ai: the inbox that receives what people send us, including replies to our emails. Support mail onlyEmail addresses and the content of messages people send usGoogle’s data centres, including the United States
StripePayments, subscriptions, VAT calculation and the billing portal. Only once paid plans open; not in use todayName, email, billing address, VAT number if given, card details (held by Stripe only), subscription and payment historyIreland and the United States
InvoiceXpressPortuguese invoices, which we issue by hand. Only once paid plans open; not in use todayName, billing address, VAT number, amountsListed here, with where it keeps data, before we start using it

Where data leaves the European Economic Area, we rely on the EU–US Data Privacy Framework where the company is certified, or on the European Commission’s standard contractual clauses.

Not sub-processors

  • The AI apps you connect (Claude, ChatGPT, Claude Code, Codex, Cursor, OpenClaw and others). You choose to connect them and they act for you, under your own agreement with their provider. Saudad doesn’t send them data by itself.
  • Software we run ourselves on our own server, such as our deployment tool and job scheduler: no outside company has access through it.
  • PipeTrace, which counts visits to our public pages without cookies or any identifier: our own analytics software, run by ANDGINJA DIGITAL SERVICES, LDA on the same Hetzner server in Nuremberg, Germany. No other company receives what it records. The privacy policy says what it records.
  • Our accountant and the Portuguese tax authority receive billing records because the law requires it; they are recipients, not sub-processors.